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Warranties




Imperial Warranty


POOL TABLE LIMITED LIFETIME WARRANTY

Imperial warrants our wood line of furniture-style pool tables against defects in material or workmanship for the lifetime of the original purchaser by agreeing to repair any and all parts proven to be defective and subject to such warranty. The pool table must have been purchased from a dealer that is currently or was an Authorized Imperial International Dealer at the time of purchase.


All claims under this Limited Lifetime Warranty must be made through an Authorized Imperial International Dealer. Proof of purchase from an Authorized Imperial International Dealer may be required to validate a claim against the Limited Lifetime Warranty if the claim is made through a dealer other than the Authorized Imperial International dealer that originally sold the pool table.


This Limited Lifetime Warranty applies only to the original purchaser of the table and is non-transferable. This Limited Lifetime Warranty is void if an authorized Imperial International dealer or agent does not install the pool table.


This Limited Lifetime Warranty does not imply the replacement of the entire pool table, but it does cover the replacement of such part or parts of the pool table that may prove to be defective. Any and all parts submitted for warranty replacement must be shipped to Imperial International prepaid for inspection. If, after examination and at the sole discretion of Imperial International, the part or parts are determined to be defective, they will be repaired or replace and returned prepaid.


Replacement of any such defective part or parts shall constitute the complete fulfillment of any and all obligation with respect to such product. This warranty is in lieu of any other warranty that may be expressed or implied in any way. Imperial international neither assumes, nor authorizes any person or dealer to assume, imply, and/or extend on behalf of Imperial International any other obligation or liability other than expressed herein.


This Limited Lifetime Warranty excludes damage caused by accident, misuse, alteration, abuse, flood, fire, earthquake, or any other natural disaster. Acts of war, terrorism, or any other form of violence are also excluded from this warranty.



ACCESSORIES WARRANTY

All Imperial accessory products are unconditionally guaranteed to be free of manufacturing defects. If any item is received defective, we will replace it at no charge if returned to us unused within fifteen (15) days of delivery.



FREIGHT DAMAGE

Imperial is not responsible for goods damaged in transit. You should not accept merchandise without inspecting the cartons for damage. If there is damage, do not accept the delivery and contact the freight company to file a claim. Imperial will not accept returns for items that have become shop worn or shelf worn.






Cuetec Warranty


Cuetec Cues are unconditionally warranted against defects in manufacture, workmanship, and materials for one year. Normal wear and tear or abuse do not constitute a defect and are exempt from warranty claims. Cue must be purchased through a Cuetec authorized dealer and registered at www.cuetec.com to activate the warranty. Cuetec authorized dealers may be found through the Dealer Locator at www.cuetec.com. Customer service must be initiated by the dealer that the cue was purchased from. Cuetec reserves the right to inspect the whole cue, shaft and/or butt, or ask for pictures to assist in final determination. If the cue is deemed under warranty we will repair or replace all or part of the cue based on this inspection or the inspection by the dealer where the cue was purchased. Any items replaced will be destroyed at our discretion as part of the warranty agreement.






Garlando Game Tables Limited Warranty


Garlando home game tables have a 3-year manufacturer’s warranty to protect against defects in workmanship. Regular wear and tear, vandalism and user negligence damages are not covered under this warranty. Each warranty claim must be examined before coverage is granted.


All claims under this Limited Warranty must be made through an Authorized Imperial International Dealer. Proof of purchase from an Authorized Imperial International Dealer may be required to validate a claim against the Limited Warranty if the claim is made through a dealer other than the Authorized Imperial International dealer that originally sold the game table. This Limited Warranty applies only to the original purchaser of the table and is non-transferable.


This Limited Warranty does not imply the replacement of the entire game table, but it does cover the replacement of such part or parts of the game table that may prove to be defective. Any and all parts submitted for warranty replacement must be shipped to Imperial International prepaid for inspection. If, after examination and at the sole discretion of Imperial International, the part or parts are determined to be defective, they will be repaired or replace and returned prepaid.


Replacement of any such defective part or parts shall constitute the complete fulfillment of any and all obligation with respect to such product. This warranty is in lieu of any other warranty that may be expressed or implied in any way. Imperial international neither assumes, nor authorizes any person or dealer to assume, imply, and/or extend on behalf of Imperial International any other obligation or liability other than expressed herein.


This Limited Warranty excludes damage caused by accident, misuse, alteration, abuse, flood, fire, earthquake, or any other natural disaster. Acts of war, terrorism, or any other form of violence are also excluded from this warranty.






Outdoor Warranty


IMPERIAL OUTDOOR POOL TABLE LIMITED WARRANTY


Imperial warrants our outdoor-style pool tables against defects in material or workmanship for a period of two years following completion of purchase by agreeing to repair all parts proven to be defective and subject to such warranty. This warranty excludes coverage of cloth and rubber components. The pool table must have been purchased from a dealer that is currently or was an Authorized Imperial Dealer at the time of purchase.


All claims under this Limited Warranty must be made through an Authorized Imperial International Dealer. Proof of purchase from an Authorized Imperial Dealer may be required to validate a claim against the Limited Warranty if the claim is made through a dealer other than the Authorized Imperial dealer that originally sold the pool table.


This Limited Warranty applies only to the original purchaser of the table and is non-transferable. This Limited Warranty is void if an authorized Imperial dealer or agent does not install the pool table.


This Limited Warranty does not imply the replacement of the entire pool table, but it does cover the replacement of such part or parts of the pool table that may prove to be defective. Any and all parts submitted for warranty replacement must be shipped to Imperial International prepaid for inspection. If, after examination and at the sole discretion of Imperial International, the part or parts are determined to be defective, they will be repaired or replace and returned prepaid.


Replacement of any such defective part or parts shall constitute the complete fulfillment of any and all obligation with respect to such product. This warranty is in lieu of any other warranty that may be expressed or implied in any way. Imperial international neither assumes, nor authorizes any person or dealer to assume, imply, and/or extend on behalf of Imperial International any other obligation or liability other than expressed herein.


This Limited Warranty excludes damage caused by accident, misuse, alteration, abuse, flood, fire, earthquake, or any other natural disaster. Acts of war, terrorism, or any other form of violence are also excluded from this warranty.






Licensed Bar Stool Warranty


LIMITED ONE YEAR MANUFACTURER'S WARRANTY

Richardson Seating (“Manufacturer” or “Richardson”) warrants to Customer, for a period of one (1) year from the date Product is manufactured, or the date Product leaves Manufacturer’s control, whichever is later, that such Product shall, under normal wear and tear, use and operation, be free of substantial defects in materials and workmanship. Manufacturer’s obligation pursuant to this Warranty is limited to, at Manufacturer’s option, replacing or repairing, at its facility or on-site, at Manufacturer’s discretion, any Product or part thereof that is found by Manufacturer not to conform to this Limited Warranty. Manufacturer shall have a reasonable period of time to make such replacements or repairs and all labor associated therewith shall be performed subject to reasonable working conditions. This Warranty is effective only if Customer gives prompt written notice to Manufacturer of any alleged defects in the materials or workmanship of the Product, which notice shall specifically describe the complained-of problem and shall state the date of sale and the location of the purchase of such complained-of Product. If Manufacturer elects to conduct repair or replacement at its facility, then Customer shall prepay transportation charges. Written approval from Richardson must be received prior to on-site repair or returning any merchandise and as a condition to such repair or replacement. Richardson shall not assume labor charges for unauthorized field repair. If returned Products are repaired or replaced pursuant to the terms of this Limited Warranty, then Manufacturer will prepay transportation charges back to Customer; otherwise, Customer shall pay transportation charges in both directions. Under no circumstance will Manufacturer pay for freight charges outside of the forty- eight (48) contiguous United States.


EXCLUSIONS:

The foregoing Warranty expressly excludes and shall not apply to any Richardson Product that has been: Installed, used, maintained, modified, repaired or operated in a manner inconsistent with that intended or contemplated by Manufacturer; or, damaged because of accident, fire, wind, water or other catastrophic or other sudden unforeseen occurrence, or due to neglect or misuse. In addition, the foregoing Warranty shall not apply to any component(s) of the Product that is damaged during shipment, distribution, or during unauthorized adjustment, repair or service. Unless specifically indicated for outdoor use, Richardson Seating’s line of Products is intended solely for indoor use and outdoor or non-intended use voids this Manufacturer’s Limited Warranty. Richardson Seating’s Limited Warranty does not cover damage caused by exposure to salt, direct sunlight, ultra violet rays, nor to excessive: heat; cold; moisture, or any other type of unforeseen exposure to the elements.


THE FOREGOING WARRANTIES ARE IN LIEU OF ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, AND OF ANY OTHER SIMILAR OBLIGATION ON THE PART OF MANUFACTURER. MANUFACTURER SHALL IN NO EVENT HAVE OBLIGATIONS OR LIABILITIES TO CUSTOMER OR ANY OTHER PERSON FOR LOSS OF PROFITS, LOSS OF USE OR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT OR PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION. Without limiting the generality of the preceding sentence, Manufacturer shall not be liable for personal injury or property damage. In no event shall the liability of Manufacturer arising in connection with the Products exceed the actual amount paid by Customer to Manufacturer for the Product(s). The Parties agree that if any provision of this Agreement or application thereof is held to be invalid, the invalidity shall not affect other provisions or applications of this Agreement, and that the Court shall endeavor to fully uphold its intent and meaning. Interpretation, jurisdiction, and enforcement of these terms and conditions shall be governed by the laws of the State of Illinois, with venue to lie in Cook County.