Contact Us

Imperial Customer Service

Imperial is dedicated to providing our customers with a superior level of service. Please see below for the ways in which we can assist you.

a: 621 US-46, Hasbrouck Heights, NJ 07604

Helpful Contacts

To order by phone, or if you have questions about your order or about our website, please contact us:

Order by Phone or Fax:

p: 1-800-526-6261: East Coast, Mondays - Fridays, 9:00am - 4:30pm EST  
p: 1-800-423-2753: West Coast, Mondays - Fridays, 9:00am - 4:30pm PST
f: 1-201-288-8990: East Coast, Anytime
f: 1-714-228-5798: West Coast, Anytime

Imperial Customer Service Inquiry by Phone or Email:

Available Mondays - Fridays, 9:00am - 4:30pm EST

p: 1-800-526-6261 ext. 93346 - Web Order, New and Existing Dealer Inquiry
p: 1-800-526-6261 ext. 93393 - Phone Order and General Product Inquiry
p: 1-800-526-6261 ext. 92110 - Licensed Product Inquiry
p: 1-800-526-6261 ext. 92111 - Cuetec Product Inquiry
p: 1-800-526-6261 ext. 96009- Finance Inquiry

e: info@imperialusa.com - All Product Inquiries
e: cs@imperialusa.com- Web & Phone Order, Shipping and Return Inquiries
e: register@imperialusa.com - New and Existing Dealer Inquiry
e: credit@betson.com - Finance Inquiries

Amazon, Bed Bath & Beyond and all other Retailer Inquiries:

If you have an inquiry regarding an order placed on a retailer website or in-store (i.e. Bed Bath & Beyond, Amazon, Kohls etc) please call their customer service department directly.